Privacy Statement
The team at Ribeiro, Carinhas & Lopes, Lda - Ó Turista has created this privacy statement to demonstrate our strong commitment to protecting personal data. Information on this site may change without prior notice at any time, so we recommend regularly visiting our website to check for any updates. The policies on this page will be considered invalid if replaced by new updates, although we make every effort to provide up-to-date and accurate information.
 

What we collect and where:

Our site includes several forms that customers can use to request information, products, or services. From these forms, we collect the following data: contact information from visitors, including email addresses and phone numbers.

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IP Addresses (the internet address of a computer):

No attempt will be made to identify users or their browsing activities unless, in the rare event of an investigation, we are legally required to do so (for example, by court order or for fraud prevention). Statistics and log files may be kept indefinitely and used at any time in any way necessary to prevent security breaches.

IP addresses are logged to track a user's session while they remain anonymous. We analyze this data for trends and statistics, such as which parts of our site users visit and how long they spend there. Generally, we do not link your IP address to anything personally identifiable. When Ribeiro, Carinhas & Lopes, Lda - Ó Turista receives information about your session or about you, we may also use it for research or to improve our website and the services we offer.

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How secure is the information we collect?

Ribeiro, Carinhas & Lopes, Lda - Ó Turista takes industry-standard security measures to prevent the loss, misuse, or alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal staff members.

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What do we use this information for?

 

Contact Information: We use your contact details to send you information about our company, services, and to get in touch with you when necessary. Ribeiro, Carinhas & Lopes, Lda - Ó Turista respects customer privacy and will not sell or disclose personal information to any other person, company, or third party.

 

Credit Card Data:

To guarantee reservations through any channel (phone, website, or mobile app, among others), we require the full 16-digit debit/credit card number, name on the card, card type, three-digit security code, and the expiration date. Your card details are only used to charge the necessary deposits or payments.

The communication of all sensitive credit card information is encrypted through our secure server and your web browser. We do not keep live records of credit card information on our web servers after the booking and payment process is complete.

Ribeiro, Carinhas & Lopes, Lda - Ó Turista is not responsible for any data usage related to reservations made through third-party websites or agencies.

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Links to Other Sites:

The website may contain links to other websites. Please be aware that once you leave our site and access another, you may be subject to different privacy practices and policies over which Ribeiro, Carinhas & Lopes, Lda - Ó Turista has no control and for which we are not responsible.

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Photography and Filming:

On certain occasions, Ribeiro, Carinhas & Lopes, Lda - Ó Turista staff or contracted professionals may photograph or film guests participating in our activities for promotional purposes on our website, social media accounts, or printed materials. No permission is required for this, but we kindly ask that if you do not wish to be filmed or photographed, you voluntarily leave the area where this is occurring and inform our staff. If you wish to photograph or film other guests, please seek their permission first. Verbal consent is encouraged as a gesture of goodwill.

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Changes to Our Privacy Policy:

We may update our privacy policy at any time. Continued use of our websites signifies your agreement to any such changes.

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Questions?

If you have any questions, comments, or if you wish to update, delete, or change any personal information we hold about you, or if you have concerns about how we handle privacy matters, please contact us at turistatoursntrips@gmail.com.