Frequently Asked Questions

Yes, this is a fully private experience, meaning only your group will participate. The tour is entirely flexible in terms of schedule, pacing, and stops, and can be tailored to your preferences. Your guide will adapt the itinerary throughout the day, working with you to create the best possible experience based on your interests, expectations, and travel style.

Yes. Hotel pick-up & drop-off are available. For private bookings, we can pick you up from any location: • Lisbon, Cascais or Sintra • Airport arrivals – with name sign • Hotels and Airbnbs (any address) • Cruise terminal in Lisbon

Your tour includes transportation in a comfortable vehicle with A/C, a local expert storyteller guide, as well as water, Portuguese coffee, and a traditional pastry. All services and items described in the inclusions section are covered. Entrance tickets to the monuments listed for each specific tour or option selected are also included, along with any additional experiences indicated.

Yes, it’s family-friendly. However, some walking and stairs may be involved.

Yes – just let us know in advance so we can advise you on the best local spots.

Your guide will be at the meeting point wearing and identifying themselves with the company uniform. In busy areas, please keep an eye on your phone — the guide will send a message with information about the vehicle and themselves.

We offer a 30-minute waiting period. Please note that arriving late may result in the loss of pre-booked tickets or timed entries.

In private bookings, we can: • Pick you up at the airport or cruise terminal • Stop at your hotel or Airbnb for check-in and luggage drop • Then continue with the tour normally This allows you to travel light and start your day without any hassle.

Yes. Our tours operate rain or shine. In case of rain, we recommend bringing an umbrella or raincoat, although our vehicles are equipped with umbrellas, rain ponchos, and blankets for your comfort.

Free cancellation up to 24 hours before departure. Under 24h or no-shows = 100% fee.

To make a reservation, select the number of people, choose the desired date, and complete the details at checkout. If you have any questions, please contact us using any of the available communication methods.