Question 1

1. What Are Cookies?

Accepted Answer

Cookies are small text files stored on your device (computer, smartphone, tablet, etc.) when you visit a website. They allow the website to recognize your device, remember user preferences, and collect information about browsing behavior.
Cookies do not directly identify you as an individual but may be associated with a user profile or device.

Question 2

2. Types of Cookies Used

Accepted Answer

The Ó Turista website (www.oturistatours.com (http://www.oturistatours.com/)and related domains) uses the following categories of cookies:

a) Strictly Necessary Cookies
These cookies are essential for the proper functioning of the website. They enable core features such as page navigation, security, and access to protected areas.
These cookies do not require user consent.

b) Performance / Analytics Cookies
These cookies collect aggregated and anonymized information about how visitors use the website (e.g. pages visited, time spent, navigation patterns).
 They help us improve website performance and user experience.
Tools may include:
 • Google Analytics
 • Microsoft Clarity

c) Functionality Cookies
Functionality cookies allow the website to remember user choices (such as language, region, or previously filled forms), providing a more personalized experience.

d) Advertising / Marketing Cookies
These cookies are used to deliver ads that are relevant to your interests and to measure the effectiveness of advertising campaigns.
 They may be set by third-party platforms such as:
 • Google Ads
 • Meta (Facebook / Instagram Pixel)

Question 3

3. Third-Party Cookies

Accepted Answer

Our website may use cookies provided by third-party service providers, including but not limited to:
 • Google Analytics – website traffic analysis
 • Microsoft Clarity – behavioral analysis and usability optimization
 • Google Ads – conversion tracking and ad targeting
 • Meta (Facebook / Instagram Pixel) – remarketing and engagement tracking
 • Email marketing platforms (e.g. Mailjet) – campaign performance measurement
Each third party processes data in accordance with its own privacy and cookie policies. We recommend reviewing those policies for further information.

Question 4

4. Cookie Consent and Management

Accepted Answer

When you first visit our website, a cookie consent banner will allow you to:
 • Accept all cookies
 • Reject non-essential cookies
 • Customize your preferences by cookie category
You can update or withdraw your consent at any time using the cookie management tool available on our website or through your browser settings.

Question 5

5. How to Disable Cookies

Accepted Answer

You can block or delete cookies at any time through your browser settings. Instructions are available for most browsers, including:
 • Google Chrome
 • Mozilla Firefox
 • Microsoft Edge
 • Safari
⚠️ Please note that disabling certain cookies may affect website functionality and your user experience.

Question 6

6. Cookie Duration

Accepted Answer

Cookies may be stored for different periods, depending on their purpose:
 • Session cookies: deleted automatically when you close your browser
 • Persistent cookies: remain on your device until deleted manually or until their expiration date
Detailed information about cookie duration is available in the cookie management tool on our website.

Question 7

7. Changes to This Cookie Policy

Accepted Answer

Ó Turista may update this Cookie Policy at any time for legal, technical, or operational reasons.
 Any updates will be published on this page and will take effect immediately upon publication.
We recommend reviewing this policy periodically to stay informed.

Last updated: December 1, 2025

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