Yes. All our tours are private, flexible, and tailor-made. Each experience is designed around your pace, interests, travel style, and expectations. The final itinerary may be adjusted according to timing, traffic, weather conditions, monument availability, local access rules, and your preferences.

Yes. For all private tours, we provide pick-up and drop-off at hotels, apartments, cruise terminals, or agreed locations within the selected region. After your booking is confirmed, our team will validate your address and send you the exact pick-up time.

Inclusions vary depending on the selected tour. Most private tours include a local guide, private transport, hotel pick-up and drop-off, bottled water, and local recommendations. Tickets, meals, tastings, or special experiences are included only when clearly mentioned in the tour description.

Entrance tickets are included only when clearly listed in the selected tour option. Some experiences include specific monument tickets, while others offer tickets as optional add-ons depending on the itinerary and availability. We recommend checking the tour details before booking to confirm exactly what is included.

Most of our private tours are suitable for families, children, and seniors. However, some locations may involve walking, stairs, slopes, cobblestone streets, or uneven surfaces. Please inform us in advance if you are travelling with children, strollers, seniors, or guests with mobility concerns so we can adapt the experience whenever possible.

Whenever meals, tastings, or restaurant stops are part of the experience, we do our best to accommodate dietary preferences such as vegetarian, vegan, or gluten-free options. Please inform us before the tour so we can plan accordingly with our local partners.

Before the tour, our team will contact you with the final details, including the guide’s name, contact information, pick-up time, and meeting instructions. For hotel pick-ups, your guide or driver will meet you at the agreed location.

Please contact us as soon as possible if you are running late. We allow a short waiting time, but delays may reduce the total duration of the tour or affect the planned itinerary. For experiences with fixed-entry tickets, late arrival may result in missed visits without refund.

Small bags and foldable strollers are usually accepted, depending on vehicle capacity. Large luggage is not recommended unless previously confirmed, as space may be limited and some tours include walking areas where luggage is not practical.

You can book directly through our website by selecting your preferred tour, date, number of guests, and available options. After booking, our team will review your request and contact you with final confirmation, pick-up details, and any additional information needed.